Data Controller: Tuna Ahşap ve Vida Sanayi Tic. Ltd. Şti. (“Tuna Fasteners”).

1. Data We May Process

When you contact us or request a quotation, we may process company name, contact person name, telephone number, email address, requested product, size, quantity and message content. Limited technical logs may also be processed for website security and operation.

2. Purposes

• Evaluating and responding to quotation and product requests,
• managing customer and supply-related communications,
• planning order, delivery and after-sales processes,
• meeting legal obligations and protecting information security.

3. Collection and Legal Basis

Data may be collected electronically through the website form, email, telephone and WhatsApp. It is processed under applicable data-protection rules for responding to your request, performing business processes and legitimate interests; consent is obtained where specifically required.

4. Sharing

Where necessary, information may be shared on a limited basis with hosting, email, communication and technical service providers, as well as legally authorized public authorities.

5. Retention

Data is retained only for the period required by the processing purpose and applicable legal retention obligations, and is then deleted, destroyed or anonymized as appropriate.

6. Your Rights

You may contact us regarding access, correction, deletion, objection and other rights available under applicable data-protection law, including the rights provided by Article 11 of Türkiye’s Personal Data Protection Law No. 6698 (KVKK).

7. Contact

For privacy and personal-data requests, contact us at [email protected].